Valuable insights.
Better options.
Lower fees.
Expert guidance from TransAct uncovers hidden savings and streamlines your operations.
Free strategy call to improve your payment systems.
We thought we had a good deal. TransAct showed us better.
Franchise Owner
We’re Built for Long-Term Partnerships
Talk to a real expert, anytime
Relationships that last
Including retail, healthcare, franchises, and service-based businesses
No Contract, no termination fees
How do Payment Processing Consultants Help My Business?
“Consulting according to Wikipedia, ‘A consultant is a professional who provides expert advice in a particular area…’ So, I wanted to share with you the benefits our current clients receive when they work with us from a consultant’s viewpoint.
I did not begin my career in the merchant services world. However, over the last 15 years TransAct merchant services clients have benefited from our mission of customer service that came from growing up in a family owned and operated business.
My education and training on various technology platforms as I started my career in IT led me to establish a new type of merchant services and payment processing business. As a business owner myself, I believe you deserve the right information to make a good decision for your business. My team takes the time to educate, break down complicated components and explain the process in a simple, straightforward way.
As your next merchant services vendor, we will present you with the details, the options and expert knowledge to help you make decisions to select a merchant services provider that suits your business. We will recommend any necessary hardware and software products that are appropriate for your business to meet your requirements for efficient payment processing.”
Benefits of using our consulting services, if you are:
Having Issues With Your Payment Processor?
If you are currently working with a payment processor, as your Payment Processing Consultants, we want to learn more about what your needs are in a new provider.
We may ask questions like:
What do you not like about your current company?
Why are you looking to change?
Common Issues We Help You Solve
Are you facing any of these issues? Give us a call.
Long Hold Times
They do not want to spend 20 minutes or more on hold waiting for a quick answer.
Outdated Chargeback Communication
They wanted to know how we communicate Charge Back information – Faxes and USPS mail no longer work for their business.
High or Hidden Fees
They believe I was losing money or spending too much on fees.
Delayed Access to Support
They don’t want to wait on hold or have to go through a series of delay tactics before they can talk to a real person.
Lack of Human Support
They wanted to speak to someone – a real person – not just correspond via email and/or spend hours going back and forth to have a question answered or a problem resolved.
I’m Paying Too Much
They did not like being billed merchant fees that can’t be explained.
Why Over 1,200 Businesses Choose TransAct
We work tirelessly to understand the unique needs of your customers, your industry and your organization to come up with powerful, cost-effective solutions for your business.
Personalized Attention
Our wide-range and fully-customized merchant services offer core payment processing solutions for every-sized business. With our industry-leading experts at your side, you’ll get the comprehensive attention and all-inclusive business solutions that you won’t find anywhere else.
Built for People
We design our services around the simple philosophy that business is run by people, not machines. We coordinate integrated solutions like training and intuitive platforms that help your staff make the most of our services. When you sign on, a dedicated account manager will be there for you every step of the way.
Real-Time Support
Any time you have a question, your account manager will be there to get your questions answered, discover proactive payment processing solutions and deliver world-class support.
Selecting & Using a New POS System
Are you wondering how to select a new POS System, or how to use the new POS System you recently purchased?
Common POS Pitfalls
TransAct works with clients that have selected their first POS System simply through a word of mouth referral or by Googling it. After the fact, they quickly learn of the complexities, lack of support services, or expensive training after they purchased the POS hardware, and had it installed.
Smart POS Evaluation
TransAct helps clients evaluate 3 or more POS Systems based on a consultative approach with a series of conversations and a simple set of questions, that get us started:
- What is best for your business – feature set, reporting, online or remote processing?
- How do you work today – how do you want to work with the system?
- What are your needs from the POS?
- What is your budget?
Hands-On POS Consulting
We work with clients from a very different approach bundling our industry experience and knowledge to become a hands-on consultant in POS System selection.
Key Questions Answered
We help find out the answers to the critical questions for each system considered:
- What type of onboarding and training does each POS vendor provide?
- Is there a cost for initial training?
- How many hours are available/is there a limited in time (months after purchase, total hours?)
- Is there a fee for additional training if needed?
- What happens if I need to expand beyond one location?
Integrational to Thousands of Systems Including
New to Merchant Processing?
If you are new to merchant processing, or a new business owner and need to start accepting credit cards and digital payments, our credit card processing consultants are here to help.
TransAct works with aspiring business owners or those who have decided to move away from accepting just cash and checks. Many of our clients have been just where you are, deciding to add the convenience and simplicity of credit card processing to their payment methods. It is easier and more accessible than you think.
Choosing Equipment & Support
Whether you need to accept credit cards via a chip-enabled, contactless terminal or seeking more robust data from a Point of Sale system, TransAct has many options for reliable and secure processing equipment. We offer a hands-on approach with training, onboarding support, and a live help desk to get you up and running with your new merchant services account.
Looking to choose the best POS for your industry, just ask. We can walk you through a variety of systems with a robust feature set that include integrated inventory management, e-mail marketing, customer database, and even seamless connectivity to accounting and bookkeeping tools like QuickBooks.
All new clients enjoy the ability to choose TransAct with no risk because we never require a long-term contract and we always share the details of exactly what to expect so that you can budget and plan for the future.
It’s time to grow with a TransAct secure and simple merchant services account.
You Run the Business – We Power the Payments
We support and optimize your business with tailored solutions – here’s how we drive results that last.
Discovery & Research
Transparent Proposal
White-Glove Onboarding
Ongoing 24/7 Support
Proven Results
Hear It from Business Owners Like You
1,200+ Businesses Served. Up to 30% saved. Zero stress.
My husband and I bought a franchise business back in June 2020. We have formed a great partnership with TransAct to keep our business running smoothly. We highly recommend Mary Ann and her team!
Franchise Owner
TransAct has always been very helpful and responsive when it comes to credit card processing for my business. Whenever an issue arises, you know that helpful advice is just a quick phone call away. I highly recommend them!
TransAct is who I work with and they have been a huge help for me – simply integrating one of their free payment buttons to the bottom of my web page has allowed me to get paid usually the day of invoicing, sometimes within minutes!
Answers to common questions
Got something specific? Our support team is just one call away. 800.335.6717
TransAct made it easy and painless to set up credit card processing, handling all the details and staying in constant contact.
TransAct Payment Solutions & Services:
TransAct made it easy and painless to set up credit card processing, handling all the details and staying in constant contact.
Have questions?Let’s talk!
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